Our check-in experience was smooth until we realized that

We were supposed to have a king-sized bed, but instead got two queens. The staff was unhelpful regarding the issue, which really put a damper on our stay.

Unexpected tennis troubles in Charleston

Our stay was brightened by the accommodating staff who even remembered our names! The location was perfect for our tennis event and made getting around a breeze.

Unfortunately, the air conditioning unit in our room was quite noisy and the smoke detector flashed annoyingly during the night, making it hard to sleep peacefully.

The breakfast was excellent with a nice variety, and the room was very clean. I loved the pool and the leisure room offered some nice relaxation after a day out. The only minor issue was the bathroom door design, which could use some improvement, but overall, it was a great stay! 😊

I had a fantastic stay! The breakfast was incredible, with hot oatmeal and fresh fruit, and the room was clean and spacious. I loved the accessibility features that made the room look beautiful!

The spacious room exceeded expectations, especially with its cleanliness and organization. The staff were friendly and accommodating, making the stay more enjoyable. The next-door restaurant specialized in delicious grits, adding a delightful touch to the visit. However, the miscommunication regarding reservations was a major downside, leading to a distressing check-in experience. Overall, the great value and amenities managed to stand out despite the hiccup.

I enjoyed the modern feel of the Springhill Suites during my stay. The room had a cozy and clean vibe with great amenities. The large pull-out sofa was comfortable, and the two beds felt spacious enough. I liked how there was a nice work desk area that was separate from the sleeping space. The bathroom also had a stylish design. Breakfast had good options, but the hours were limited, and I missed out one morning because it closed early. Check-in was smooth, but the staff seemed a bit worn out, which affected their attentiveness. I wished the room had better temperature control. it felt humid after showers sometimes. Housekeeping didn't service our room every day, despite being told during check-in that they would. Overall, I had a good stay but some tweaks would elevate the experience.

Had an awesome time with friends! Our suite was perfect and had plenty of space. We enjoyed a trip to the local aquarium and took in a show at the nearby theater. The staff was super helpful, and I loved the late check-out option. Make sure to book early since this place is popular!

The breakfast could use improvement. it was just okay and not as varied as I'd hoped.

We loved how spacious the room was, and the powerful shower made our stay relaxing. The hotel's proximity to the historic center was a big plus for our family trip.

The decor was inviting with spacious common areas, and I appreciated the thoughtful design that made navigating the hotel easy for seniors. My room was comfortable and well-appointed, providing a pleasant retreat after a day of exploring.

Faster breakfast service would enhance the experience.

It was just a prime choice for a quick layover in Charleston with the best value for money ratio. The free breakfast setup was pretty decent and a nice way to start the day. Make sure to arrive early if you want to grab a bite before they clean up.

The staff was incredibly accommodating! They helped our group settle in at such odd hours with extra pillows 🛏️. Only downside was a bit of noise from the hallway. Overall, a very supportive stay.